FREQUENTLY ASKED QUESTIONS
Building compliance, explained.
Whether your building work is complete, your CCC is outstanding or you’re dealing with an older consent, here are some answers to help you understand the process and how Consentry can help.

THE BUILDING CONSENT LIFECYCLE
Where a CCC fits in.
A Code Compliance Certificate (CCC) is the final sign-off stage of the building consent process.
Here’s a simple overview of the key steps and where Consentry can help.
01
Plan your project
Plans, specifications and the necessary approvals are prepared.
02
Obtain building consent
Council assesses the proposed work and grants building consent.
03
Complete the building work
Work is carried out in accordance with the consent, with inspections and supporting documentation collected along the way.
04
Apply for CCC
Once the work is complete, the CCC application and supporting documents are submitted to Council.
05
Council assessment & sign-off
Council assesses the application and if satisfied issues the CCC.
WHERE CONSENTRY CAN HELP
We focus on the compliance and documentation process, helping identify what’s missing, coordinate the right people and manage the CCC application through Council.
01
Plan your project
Plans, specifications and the necessary approvals are prepared.
02
Obtain building consent
Council assesses the proposed work and grants building consent.
03
Complete the building work
Work is carried out in accordance with the consent, with inspections and supporting documentation collected along the way.
04
Apply for CCC
Once the work is complete, the CCC application and supporting documents are submitted to Council.
05
Council assessment & sign-off
Council assesses the application and if satisfied issues the CCC.
WHERE CONSENTRY CAN HELP
We focus on the compliance and documentation process, helping identify what’s missing, coordinate the right people and manage the CCC application through Council.
FAQS
Common questions.

Understanding your CCC
Key information about CCC’s and the building consent process.
A Code Compliance Certificate (CCC) is Council’s confirmation that the building work has been completed in accordance with the building consent and the requirements of the Building Act. It is the final sign-off for a building project.
A CCC comes at the end of the building consent process. Once the building work is complete, the required inspections have passed and any supporting documentation has been collected, the CCC application can be submitted to Council.
The building owner is responsible for ensuring the CCC application is made, but they don’t have to manage the application themselves. An authorised agent can apply on the owner’s behalf.
Consentry can take care of this for you.
No. A Final Inspection is one part of the CCC process. Council still needs to assess the CCC application and supporting documentation. Completing the Final Inspection does not automatically mean a CCC will be issued. If you are unsure whether your building project has had a Final Inspection pass get in touch and we can help.
The timeframe depends on the circumstances of the project and whether Council has all the information it needs. Council generally has 20 working days to make a decision on a CCC application, although this timeframe can be affected if further information or documentation is required.
Where there are missing or historic documents to resolve, the process can take longer.

Outstanding CCC & missing documentation
Answers to common questions about incomplete or historic consents.
Yes. This is one of the situations Consentry helps with.
We can review what has already been completed, identify what’s still outstanding, coordinate the required information and supporting documents, and manage the process through Council.
Consentry can review the building consent and the information available, identify what Council still needs and help coordinate the outstanding documentation and people required to progress the application.
Missing documentation doesn’t necessarily mean the project can’t be completed.
We can review what is available, identify the gaps and work with the relevant builders, trades, architects, engineers or other specialists to establish what supporting information is required.
RFI stands for Request for Further Information. It means Council needs additional information or documentation before it can continue assessing the application.
RFIs can range from a missing document through to more involved compliance information. Consentry can help work through the request, identify who needs to provide each item and coordinate the response back to Council.
Yes. Older building consents can be particularly difficult when documentation is incomplete, people involved in the original project are no longer available, or Council’s current requirements need to be worked through.
Consentry can review the consent and information available, identify the outstanding issues and help coordinate a practical path forward.

Working with Consentry
How we can help and what to expect.
Consentry manages the building compliance and CCC process after a building consent has been issued.
We review what’s available, identify what’s missing, coordinate the right people and documentation, and manage communication and submissions through Council.
Both. We work with property owners, builders and other professionals involved in building projects. Our role is to bring the compliance information together and help manage the process through to CCC.
Yes. Consentry works with commercial property owners and building professionals on building compliance and CCC matters.
Consentry is based in Auckland and works with clients across New Zealand.
Start with whatever you have. Ideally, we’d like to see the building consent, plans and specifications, any Council correspondence, inspection records and documentation you already have.
Don’t worry if the information isn’t complete – working out what’s missing is part of what we do.
STILL HAVE QUESTIONS
Let’s work out what’s holding it up.
Tell us about your building consent or outstanding CCC, and we’ll help you understand what needs to happen next.

